Last updated 16 April 2019
ERIN FURNER / DIVINE LIFE ALCHEMY
We Respect Your Privacy
We at Divine Life Alchemy (“Divine Life Alchemy”, “Erin Furner”, “we”, “us”, or “our”) respect your right to privacy and are committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information. We control this site from offices in Australia. We do not represent that materials on the site are appropriate or available for use in other locations. Persons who choose to access this site from other locations do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable.
“Personal information” is information we hold which is identifiable as being about you.
“Website” and “Websites” are the websites owned by us; https://www.erinfurner.com and https://members.erinfurner.com
Description of Users and Acceptance of Terms
Collection of Personal Information; the Purpose of Collection and Use
Divine Life Alchemy will, from time to time, receive and store personal information you enter onto our website, provide to us directly.
When you sign up to receive any of our newsletters, respond to a survey, enrol in a course, or purchase a product or service, you may be required to provide us with basic information such as your name, phone number, address and email address to enable us to send information, provide updates, process your product or service order, or to contact you for marketing purposes for current or future products or services.
We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
Additionally, we may also collect any other information you provide while interacting with us.
How We Collect Your Personal Information
Placing an Order
When you place an Order, you must provide us with certain information about the products or service that you are seeking to purchase.
When you order a product or service, you will be required to provide additional information to the personal information such as debit card number, expiration date, billing address, and similar information. The collection of this information is called “Billing Information” and it is collected and processed by a third-party payment processor (PayPal and Swipe). We do not directly obtain any Billing Information.
In addition to the information above, we may collect additional information known as “Other Information”. Such Other Information may include:
From You. You may voluntarily provide us with information about your gender, health status, product and service preferences and other information that does not identify you personally.
From Your Activity on Our Website. Information that we automatically collect when you use our website include:
- IP addresses, which may consist of a static or dynamic IP address and will sometimes point to a specific identifiable computer or device; browser type and language; referring and exit pages and URLs; date and time; amount of time spent on particular pages; what sections of the Websites you visit; and similar data; and
- Information about your device, including the type of device; universally unique ID (“UUID”); advertising identifier (“IDFA”); MAC address; operating system and version (e.g. iOS, Android or Windows); carrier and country location; hardware and processor information (e.g., storage, chip speed, camera resolution, NFC enabled); network type (WiFi, 3G, 4G, LTE); and similar data.
From Cookies. Information that we collect using HTTP Cookies. Cookies are packets of data that your computer, tablet or mobile device receives and stores on your hard drive to remember information about your visit.
We use both session cookies which expire once you close your web browser, and persistent cookies which stay on your device until you manually delete them. Cookies help us to collect Other Information and to enhance your experience as you use the Websites.
If you do not want us to place a cookie on your device, you may be able to turn that feature off. Please consult your internet browser documentation for more information on how to do this and how to delete persistent cookies. Please note that if you do this, it may impact the functionality of our Websites.
The analytics providers that we use include:
Google Analytics. To learn more visit: https://marketingplatform.google.com/about/analytics/
Vimeo. To learn more visit: https://vimeo.com/privacy
Please note that we may change the analytics providers based on how we wish to understand the user experience and if this happens, we will update the above as quickly as possible.
From other sources. We may also collect or receive information from third parties such as Facebook or other third-party social media sites.
Information Collected by or Through Third-Party Advertisers and Remarketers
For example, when a browser visits a site, web beacons enable us and these third-parties to recognise certain cookies stored within the browser to learn which ads or other content bring a user to a given site. In addition, we may receive Other Information from these third parties, including through their service providers, such as advertising identifiers, IP addresses, and post-conversion data.
The advertising/remarketing providers we use include:
For Facebook, please visit: http://www.facebook.com/about/privacy
For Twitter, please visit: https://twitter.com/en/privacy
For Google, please visit: https://support.google.com/ads/answer/2662922?hl=en
This list may be subject to change based on the campaigns that we run however we will update this list diligently. You may use the accompanying links to learn more about each provider and, if available, how to opt-out from their targeted ads or other personalisation features. Please note you will not necessarily be opted-out of advertising or content generally; you may still receive generic ads or content.
In addition, you may opt-out of interest-based advertising (targeted ads) by participating providers by visiting http://www.networkadvertising.org, https://www.youronlinechoices.com.au/ (Australian site) and http://www.aboutads.info/choices for details on how to do so.
Our site may from time to time have links to other sites not owned or controlled by us. These links are meant for your convenience only. Links to third party sites do not constitute sponsorship or endorsement or approval of these sites. Please be aware that we are not responsible for the privacy practises of other such sites. We encourage you to be aware, when you leave our Website, to read the privacy statements of each and every site that collects personal identifiable information.
Information Collected through Public Forums
You should think carefully before disclosing any information in any Public Forum.
Sharing with Third Parties
Like many businesses, we contract with other companies to perform certain business-related services. We may disclose your information, including personal information in some cases, to certain types of third-party companies, but only to the extent needed to enable them to provide such services, including, without limitation, technical assistance, order fulfillment, customer service, marketing assistance, payment processing, survey collection, promotional and marketing assistance, and business operations. These other companies will have access to your information, including personal information in some cases, only as necessary to perform their functions and to the extent permitted by law.
We may also disclose your information, including any personal information, to any of our parent companies, subsidiaries, affiliates, joint ventures, or other companies under common control with us in order to support delivery of our products and services.
Transfer of the Business
Disclosure to Public Authorities
In certain situations, we may need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
Opt-Out of Direct Marketing
You may opt out at any time from the use of personal information for direct marketing purposes by e-mailing the instructions to this email: email@example.com Please allow us reasonable time to process your request.
Accessing Your Personal Information
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Please note that it is not always possible to completely remove or modify information in our subscription database.
Unsubscribing from Marketing and Non-Marketing Transactional Communications
You may manage your receipt of marketing and non-marketing transactional communications by clicking on the “unsubscribe” link located at the bottom of the any Erin Furner / Divine Life Alchemy emails. Please note that you cannot opt out of receiving transactional e-mails relating to your account or orders made.
How We Protect Your Information
We are committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
Retention of Personal Information
Notice to Non-Australian and Non-Singaporian Residents
It is important to note that the Websites and their servers are operated in Australia and Singapore. If you are located outside of these areas, please be aware that any information provided to or collected by us, including personal information, will be transferred from your country of origin to Singapore. Except in the case of data transfers under the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield Framework, your decision to provide such data to us, or allow us to collect such data through our Websites, constitutes your consent to this data transfer.
Complaints about Privacy
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to firstname.lastname@example.org. We take complaints very seriously and will respond shortly after receiving notice of your complaint.
How to Contact Us
Or write to us:
Divine Life Alchemy
PO Box 41
Lawson NSW 2783